Frequently Asked Questions (FAQ)

Q1: Do you charge for shipping?

A: No! We offer Free Shipping on all orders across our store with no minimum purchase required.

Q2: How long will it take to get my order?

A: Our order processing time takes 1-3 business days. Once shipped, delivery via Standard Shipping typically takes 7-15 business days.

Q3: Can I return my product if I'm not satisfied?

A: Absolutely. We offer a 30-day return policy. The item must be unused, in its original packaging, and in the same condition that you received it. Contact us at support@fitynex.com to initiate a return.

Q4: How do I track my package?

A: Once your order is shipped, we will send you a confirmation email containing a tracking link and number. You can use it to track your gym accessories live.

Q5: Can I change my shipping address after placing an order?

A: If you need to update your shipping info, please contact us within 12 hours of ordering. Once an order is processed or shipped, we cannot alter the delivery address.